How do I select and reserve seats?

To select and reserve seats on Livepass, follow this guide:

 

Selecting the Event

Navigate to the event you are interested in on Livepass. Click on the event name or image to view more details.

 

Understanding the Ticketing Option

There are 3 types of ticketing options that is being offered on Livepass. The available option depends on the organiser's plan for the event.

i. Open Admission

For events with open admission, there won't be any specific seats attached to the tickets. It's essentially first-come, first-served at the venue. Simply select the ticket type and quantity you want and proceed to purchase. Seating/standing at the event will be based on the selected zones available when you arrive.

ii. Assigned Seats

For events with assigned seats:

  1. Select the ticket type, zone, or section you prefer.
  2. Depending on the price or the view, there might be different sections or zones available.
  3. Once you make your selection and purchase, the system will automatically assign the best available seats in that section or zone based on a first purchase basis. You don’t get to pick specific seats in this case.

iii. Open Seat Selection

For events offering open seat selection:

  1. An interactive seating chart of the venue is displayed.
  2. Available seats will typically be highlighted, and those already booked will be marked differently.
  3. Click on the specific seats you wish to reserve. They will be highlighted or added to your selection list.
  4. Review your chosen seats and confirm your selection.

 

Finalising the Reservation

After selecting the desired ticketing option and seats:

  1. Proceed to checkout.
  2. Review your selections one last time.
  3. If you have any valid promo codes, you may enter the code in the checkout page.
  4. Enter your payment and personal details as required.
  5. Confirm the purchase.

Ensure you receive a confirmation, either displayed on the website or sent to your email, as proof of your reservation.

 

Remember to arrive at the venue with enough time, especially for open admission events, to secure a good spot. Also, always make sure you have the Livepass app installed on your mobile phone. Your tickets will only be accessible via the app and you will need to use it for entry verification when attending the event.

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