Is there a limit to the number of tickets I can purchase for an event?

When purchasing tickets on Livepass, there are guidelines and limitations to ensure fairness and to prevent monopolisation of ticket sales. Here's a concise understanding of the ticket purchase limitations:


Ticket Limit Determination

The maximum number of tickets one can purchase for an event is set by the event organiser or promoter. The ticket purchase limit is communicated during the purchase process, you will not be able to purchase more than the determined limit with your account.


Reason for Limit

Limits are established to prevent unfair ticket buying practices. This ensures that more fans have an opportunity to buy tickets and attend the event.


Restrictions on Multiple Accounts

Using multiple Livepass accounts to bypass ticket limits is prohibited. This restriction covers accounts linked to the same individual by identifiers such as name, email address, billing address, credit card information, etc.


Consequences of Violating Limits

If Livepass detects attempts to buy more tickets than the allowed limit, we reserve the right to:

  1. Cancel the tickets and orders associated with the account; and
  2. Ban or restrict the individual from making future purchases on the platform.

Actions taken are without prior notice to ensure the integrity of ticket sales.


Refund Policy for Canceled Tickets

If your tickets are canceled due to a violation of the ticket limit, you will be refunded the face value of the ticket, but the associated fees will not be returned.


It's always important to read and understand ticketing terms and conditions to avoid misunderstandings and potential loss. By adhering to these guidelines, you contribute to a fair ticket buying environment for all fans and attendees.

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